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We look forward to welcoming existing and new patients when we reopen on June 15th, 2020.
The health and safety of our staff and patients are always at the forefront of our advice and care.
Please note that there will be some new procedural changes around your appointment booking and attendance. We will be following the strict guidelines recommended by our professional body The Cosmetic Physicians College of Australasia.
We ask for your cooperation and patience with the recommendations so that we can all remain safe while we continue to offer you the services you have come to trust. Appointments can be made by calling 03 6223 8998 or by email info@sanctummedical.com.au
If you are experiencing a fever, cough, sore throat or shortness of breath and you have travelled internationally in the 14 days before getting sick or had close contact with someone diagnosed with or suspected of having coronavirus in the 14 days before getting sick, please do not attend the practice and contact the Tasmanian Public Health Helpline on 1800 671 738 or go to the Department of Health Website.
For our safety and yours & to assist us in maintaining social distancing requirements, when attending the practice for your appointment please ensure that if you are experiencing any flu-like symptoms that you DO NOT enter the building and contact our staff.
Hygiene Information
Frequently Asked Questions
How do I know if staff at the clinic, including the doctor has COVID-19?
Staff who are known contacts of COVID-19 positive patients are required by law to self-isolate at home. Staff with symptoms of fever, cough and fatigue are required to stay home until well.
Should I let the clinic know if I am unsure about people I have been in contact with?
Yes, you should. A determination of each circumstance will be assessed by the medical practitioner.
Is it absolutely safe to have cosmetic medical procedures at this time?
It is safe to the extent possible, comparable to going to the supermarket, hairdresser, dentist and other similar places where social distancing disciplines are observed.
Will cosmetic injections make me more susceptible to COVID-19 virus infection?
There is no evidence that cosmetic procedures make patients who are otherwise well more susceptible to disease processes, including COVID-19.
If I develop side effects from my cosmetic medical procedure, how do I know if they are not related to COVID-19?
Side effects from cosmetic medical procedures are different to the effects of COVID-19 which are primarily shortness of breath, persistent cough, and fever.
Can I bring a friend with me when I attend the clinic?
It is preferred that you come alone to your appointment, but if necessary, you may bring a member of your family if they reside with you.
My children are at home so is it ok if I bring them with me to the clinic?
Children should NOT attend with you.
If I develop a fever, a cough or feel unwell after visiting the clinic, what should I do?
It is essential that you advise the clinic should these symptoms develop as soon as they occur after your attendance.
Will I be able to contact someone at the clinic after my procedure if I have any questions?
Yes. You will have contact details, including after-hours contacts, provided to you, or simply call the office number and a recorded message will provide information on contact details.
